Privacy Policy for Car.culate Detailing
At Car.culate Detailing, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our online platform and car detailing services.
Information We Collect
We collect various types of information to provide and improve our car detailing services.
Personal Data:
- Contact Information: When you book a service or inquire through our site, we may collect your name, phone number, and email address.
- Vehicle Information: Details about your vehicle, such as make, model, and license plate number, may be collected to facilitate service provision.
- Booking Details: Information related to the specific services you request, including date and time preferences.
Usage Data:
- Website Interaction: Information on how you interact with our online platform, including IP address, browser type, pages viewed, and access times. This helps us improve our site's functionality and user experience.
How We Use Your Information
Your information is used for various purposes to provide and enhance our premium car detailing services:
- Service Provision: To schedule and deliver the car washing, waxing, paint correction, interior detailing, ceramic coating application, scratch removal, and odor elimination services you request.
- Bookings and Communication: To process your online bookings, send service confirmations, reminders, and communicate with you regarding your appointments or inquiries.
- Customer Support: To provide effective customer support and respond to your questions or concerns.
- Service Improvement: To understand how our services are used and identify areas for improvement in our offerings and online platform.
- Marketing and Promotions: With your consent, we may use your contact information to send you updates, special offers, or information about new services that may be of interest to you.
- Legal Compliance: To comply with legal obligations and protect our legitimate business interests.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties for their direct marketing purposes without your explicit consent. We may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you (e.g., online booking systems, web analytics providers), provided that these parties agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place a booking or submit your personal information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our online platform may use "cookies" to enhance your user experience. Cookies are small files placed on your hard drive for record-keeping purposes and to track information about your use of our site. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: Tanglin Road, Singapore, 247935